Lavina Collection Engineered Flooring Warranty

Lavina Collection Engineered Flooring Warranty

Limited Wear Layer Warranty

25 Year Finish Wear Limited Warranty for Residential
5 Year Finish Wear Limited Warranty for Light Commercial

Under normal residential conditions, maintenance guidelines, the wear layer finish shall not wear through with complete loss of the wear layer for 25 years from the date of purchase for residential application.

Structural Warranty
Life time Limited Structural Warranty for Residential

The engineered flooring structure has a life time limited warranty against manufacturing defects for residential use. Flooring should remain structural and joint integrity without separation of plies.

All wood is natural. Variances occur in color, tone, and wood grain. Mineral streaks, knots, splits, cracks, and other imperfections may also be present and are not considered defects. Hardwood flooring will naturally change in color after exposure to UV radiation or sunlight.
Gloss reduction is not considered as surface wear.

Failure to follow installation instructions, maintenance guidelines, and maintaining proper humidity range of 35%-55% year around and a room temperature of 60 to 80 degrees Fahrenheit may result in void of warranty.

Jobsite should always be evaluated prior to installation. The flooring must be installed below grade, on grade or above grade according to the recommended installation instructions and adhesives. Failure to assess jobsite condition may lead to product failure that is not covered by
the warranty. It is the responsibility of the homeowner and installer to inspect and approve materials prior to installation. Installed flooring are considered accepted as ordered.

EXCLUSIONS

Improper installation, sub floor preparation, maintenance and cleaning, and the use of improper materials during installation.

Indentations, scratches, scuffs caused by furniture, appliances, pets, spiked shoes, sand, pebbles and other abrasive materials.

Damages due to moisture, including but not limited to water, met mopping, pets urine, broken pipes, wet mopping.

Damages due to Insect infestation Damages due to misuse of solvents, corrosives, or other chemicals

Damages due to burns, flooding, fires and other accidents

Products sold as seconds, “as-is” goods

Purchases made through unauthorized dealers or online purchases

Construction related damages

Color variations between samples and actual production batches

Installation by unlicensed flooring contractors

Any attempt to alter, repair, refinish flooring prior to manufacturer inspection

Warranty applies only to original purchaser and is non-transferrable. Valid proof of purchase in the form of a sales receipt from an authorized dealer is required for authentication. Manufacturer must receive written notice within 30 days after discovery of any claimed defect
or failure covered under this warranty, but within the time period applicable to the warranty. Manufacturer reserves the right to have designated representative or 3rd party independent firm to inspect and take samples of the flooring for analysis.

Warranty Disclaimer

The warranty is in lieu of all other expressed or implied warranties, including but not limited to any implied warranty of merchantability, or warranty of fitness for a particular purpose.
Manufacturer assumes no liability for incidental or consequential damages. Some states do not allow the exclusion of limitations for incidental or consequential damages. In that case, these exclusions may not apply to you. This warranty gives you legal rights that vary from state to
state.